Showing posts with label personal growth. Show all posts
Showing posts with label personal growth. Show all posts

Thursday, December 29, 2016

2017 and Elevator “Close Door” Buttons

Some of our important choices have a time line. If we delay a decision, the opportunity is gone forever. Sometimes our doubts keep us from making a choice that involves change. Thus an opportunity may be missed. - James E. Faust

Too often in life, something happens and we blame other people for us not being happy or satisfied or fulfilled. So the point is, we all have choices, and we make the choice to accept people or situations or to not accept situations. - Tom Brady

If you choose not to decide, you still have made a choice. - Neil Peart

Have you ever noticed what the most pressed button on an elevator is?  By deduction and observation of the wear around each button, we can often determine that the “door close” button is the most pressed one.

Ironically, in most elevator systems, especially high traffic ones, the “door close” button is ignored, the elevator being controlled by a master control system that determines when the door will close regardless of your intentions and desires.

Along the same lines, have you ever noticed people who enter an elevator car and press a floor that is already lit or press a floor button multiple times in rapid succession.  They somehow believe, consciously or unconsciously, that multiple presses or presses with force behind them indicate priority or perhaps a reminder in case the elevator car somehow forgot the first request for the specific floor.

Elevator Usage Note: Subsequent presses of the same button are also ignored.

Meanwhile, the “door open” button does work on your command.  However, if you hold it too long or press it too often, an alarm will sound because you have abused your privilege to tell the elevator car that you have a desire for something beyond its own intention and purpose.  Ignore the alarm and security will ask you over the intercom if you are ok.  Ignore that call and …. well … see my PS at the end of this post for an amusing story.

I am reminded of this as I entertain regulators from two countries this week.  They want to make sure that technology that my colleagues and I have crafted will not be exported to nefarious countries or parties of evil intent.  As I left the building yesterday and replayed the events of the day, the elevator ride reminded me of what is inside and outside of our control, when we make choices in alignment with intentions and what happens after our choices are made.

Later that evening, I gave a quick skim over my social media feed to see how people were preparing for 2017.

Sadly, much of it was a repeat of their 2016 intentions, their 2015 intentions, their 2010 intentions … you get the picture.  A sampling looks like this:

“This year, I will lose weight, be more fit, drink less, quit smoking, spend less time on social media, find my purpose, travel more, prepare for retirement better, cease poisonous relationships, do more for people …..”

The list is promising but sadly, disappointing, nauseating and frustrating (the latter two coming from listening to someone for the 5th, 10th or 20th year in row lecturing you how THIS year WILL be different, no matter what you say to the contrary).

Meanwhile, their thoughts, words and actions on the last day of December and the last day of the subsequent January will be the same for many of them, with the gap in between the two days representing “the New Year’s resolution” that they immerse themselves in but which inevitably loses momentum and is placed on a shelf, only to be dusted off, embraced, promoted and relived next year at the same time.

Despite the numerous research that exists proving that raw New Year’s resolutions don’t work, people go about resetting their enthusiasm for living by setting goals that are wonderful in theory but have no basis in reality because their brain is still working on flawed wiring, unsubstantiated intentions, lousy personal beliefs, absent goals and the like.  Imagine how those same people would react if they realized that constantly inventing new goals without changing their beliefs and execution was actually killing them.  (Author note: An interesting article on the science of keeping and breaking New Year's Resolutions can be found here: Popular Science: Why Your Brain Makes New Year's Resolutions Impossible to Keep.)

This phenomenon is known as the Stockdale Paradox, named after Admiral James Stockdale.  In the book Good to Great, Admiral Stockdale describes his experiences as a POW in Vietnam:

The name refers to Admiral Jim Stockdale, who was the highest-ranking United States military office in the “Hanoi Hilton” prisoner-of-war camp during the height of the Vietnam War. Tortured over twenty times during his eight-year imprisonment from 1965 to 1973, Stockdale lived out the war without any prisoner’s rights, no set release date, and no certainty as to whether he would even survive to see his family again. He shouldered the burden of command, doing everything he could to create conditions that would increase the number of prisoners who would survive unbroken, while fighting an internal war against his captors and their attempts to use the prisoners for propaganda. At one point, he beat himself with a stool and cut himself with a razor, deliberately disfiguring himself, so that he could not be put on videotape as an example of a “well-treated prisoner.” He exchanged secret intelligence information with his wife through their letters, knowing that discovery would mean more torture and perhaps death. He instituted rules that would help people to deal with torture (no one can resist torture indefinitely, so he created a step-wise system–-after x minutes, you can say certain things–-that gave the men milestones to survive toward). He instituted an elaborate internal communications system to reduce the sense of isolation that their captors tried to create, which used a five-by-five matrix of tap codes for alpha characters. (Tap-tap equals the letter a, tap-pause-tap-tap equals the letter b, tap-tap-pause-tap equals the letter f, and so forth, for twenty-five letters, c doubling in for k.) At one point, during an imposed silence, the prisoners mopped and swept the central yard using the code, swish-swashing out “We love you” to Stockdale, on the third anniversary of his being shot down. After his release, Stockdale became the first three-star officer in the history of the navy to wear both aviator wings and the Congressional Medal of Honor.
 
How on earth did he deal with it when he was actually there and did not know the end of the story?”
 
“I never lost faith in the end of the story,” he said, when I asked him. “I never doubted not only that I would get out, but also that I would prevail in the end and turn the experience into the defining event of my life, which in retrospect, I would not trade.”
 
Finally I asked, “Who didn’t make it out?”
 
“Oh, that’s easy,” he said. “The optimists.”
 
“The optimists? I don’t understand,” I said, now completely confused given what he’d said earlier.
 
“The optimists. Oh, they were the ones who said, ‘We’re going to be out by Christmas.’ And Christmas would come, and Christmas would go. Then they’d say, ‘We’re going to be out by Easter.’ And Easter would come, and Easter would go. And then Thanksgiving, and then it would be Christmas again. And they died of a broken heart. This is a very important lesson. You must never confuse faith that you will prevail in the end–-which you can never afford to lose–-with the discipline to confront the most brutal facts of your current reality, whatever they might be.”

Too many people are preparing for 2017 in the same way they prepared for previous years, with an optimism that things will be better “just because” and without facing the realities of their situation and in some cases, their own poor execution. 

For too many people, blind optimism without addressing the realities that created their current situation are going to create more disappointment.  They are constantly reliving the Stockdale Paradox but they don’t believe it or call you a naysayer, pessimist or non-supporter because you see things more objectively than they do.

The Bottom Line

Optimism is an important part of Life.  Without it, it is difficult to move forward with any sense of hope and intention.

However, blind optimism, optimism that doesn’t address the realities of one’s present situation and execution is not optimism.

It is blind ignorance.

And while people who love to immerse themselves in blind optimism regard objective people like me as pessimists, the reality is that if you want to get somewhere new in your Life, you have to know where you stand and how you got there if you want to make any progress at all.

After all, if you want to travel to NYC, your options and the effort required to exercise your options are much different if you start off in New Jersey, California or Australia.

So as you prepare for 2017, make sure that your thoughts, words and actions are in congruence and are in fact working together to create a different year than the one you feel disappointed in.

Also make sure that they are grounded in reality of where you are.

Otherwise, you are merely banging on the buttons of an elevator and feeling frustrated that such actions are not getting you where you want to go as fast as you want to get there.

You deserve a strong 2017.

Do your thoughts, words and actions demonstrate that you believe you deserve it?

If you've always struggled with New Year's Resolutions, besides all the fluffy stuff you read every year that builds up a false euphoric orgasm of intention that fades into disappointment or abysmal failure, check out this article: Popular Science: Why Your Brain Makes New Year's Resolutions Impossible to Keep.  It matters if you care about how successful your intentions will be.

In service and servanthood – create a great 2017, because merely having one is too passive an experience.

Harry

PS In my early days on Wall St., there were two colleagues (married but not to each other) who had feelings for each other.  One day while riding in the elevator, then found themselves overwhelmed with a feeling of amorousness for each other and looking to extend their magical moment, they pressed the emergency button to stop the car.

As they engaged in a moment of passion which involved removing their clothing, they ignored reality when the security guard asked them over the intercom if they were ok.

They ignored the reality that the security guard could see them via the camera in the elevator car.

However, they couldn’t ignore reality when firemen forced the elevator door open and found them in the heat of passion.

A month or so later, I was walking by an emergency exit on the 25th floor of our building when I heard what I thought were sounds of someone in difficulty.  It turned out to be the same couple locked in the throes of passion once again.  They had jammed the door open with a small piece of wood, knowing that in a secure facility, doors for emergency exits could not be opened from the outside.  With a grunt of amusement, I kicked the little piece of wood out of the door and allowed it to close.  I’m sure the walk down 25 floors was a nice cool-down for them when they were done.

Reality doesn’t have emotion and doesn’t care what you think about it.

It just exists.

Denying it doesn’t make Life any better nor will it bend to our will just because that is what we want.

It takes a change in thought, word and action to produce the change we want and even then, the Universe / God / Fate / Whatever-You-Believe-In may have other thoughts in mind.

But accepting that is better than blind optimism, otherwise the light at the end of the tunnel may in fact be a train.

You deserve better than that.

When you acknowledge and believe that and understand what it takes to put that belief into practice, your Life will change for the better.

Otherwise you may end up proving that there is no difference between blind optimism and recklessness, especially to the objective observer.

Monday, October 7, 2013

Courage–Living and Sharing Your Story

All the world's a stage,
And all the men and women merely players:
They have their exits and their entrances;
And one man in his time plays many parts …… William Shakespeare

As a long-time strategy advisor to Wall St. and Fortune 25 organizations, I have spent the majority of my 30-year career trying to understand the underlying motivation for what makes people do what they do.  Over the years, I am reminded that for all of our complexities, we are merely a collection of comedies and tragedies with new actors and plotlines being added on a continual basis.

Despite the complexity of the Life story that we write, the version that we share is usually heavily redacted, with our weaknesses and fears carefully edited out lest we reveal the self-perceived mistakes, failures and weaknesses that would prove that we are truly human.

Sadly, it is the story that has been carefully edited out that would serve as the greatest source of inspiration and learning for many who so badly need both in a world filled with potential and challenge.

This thought hit me between the eyes recently when I had an opportunity to read the e-book “Sex, Love, and Paradise” (print edition: A Hot Sailor, A Cold Margarita, and… Trouble: My Memoir of Paradise) by Lila Z Rose in preparation to write a forward for the soon-to-be-published first printing as a paperback under the new title

“A Hot Sailor
    A Cold Margarita
         and... Trouble

My Memoir of Paradise”

Personal purpose - the common human quest

The quest to understand who am I, where have I come from and where am I going provides a common thread for the human experience.

However, when Oprah, Wayne Dyer and all of that ilk write yet another self-help book encouraging people to “go for it’ in their lives, many readers set out with enthusiasm to reinvent their Life before discovering that it is much easier when you have millions (or billions) in the bank and when your name is such a household word that the mere attachment of your name creates success for a project before people even know what the project is.

I’m not saying that they are not a source of inspiration or that their words are without value.  Words of insight and encouragement provide additional strength that help us to overcome our challenges.

However, if their recipes for success were as easy or as guaranteed as they claim, they would have put themselves out of business a long time ago and the world would be a much better place.

And therein lies an important missing component – the aspect of authenticity and an important connector between author and reader, that being a common context that the reader can identify with.

Sex, Love, and Paradise” (print edition: A Hot Sailor, A Cold Margarita, and… Trouble: My Memoir of Paradise) establishes that level of context with the reader in a powerful way.  It describes the author’s personal journey to discover love, a sense of self and a sense of personal purpose and in the story, we see our own story.  In her successes, we remember fond memories of our past and when she weeps, we weep in empathy, remembering challenging moments in our own Life. 

As her journey and ours become interwoven, we realize that this is not just Lila’s story.  She has in fact invited us to explore our respective journeys together.  The collective journey is one of courage and self-discovery, of laughter and pain, of impetuousness and self-doubt, of love and lust and most importantly, of mistakes and victories. 

If your Life journey hasn’t contained one, many or all of these elements, then your Life is incredibly blessed, you are in denial, you are psychotic or you are a liar.

Few can deny the important components of a Life that matters – the need to love, to be loved and to know that when one’s end-of-days has arrived, we can proudly say, “I was here and I made a difference”.

Few also would deny that a Life well-lived is not a solo journey.  In that spirit, books like this one are not merely an expression of Lila’s Life journey that she has created.  They are an invitation to explore the journey that we are creating together and the richness of our humanity.  More importantly, they provide an opportunity to discover a truth that many of us tend to lose sight of – that when we have an opportunity to see or point out the greatness in others, they in turn invite us to see the greatness within ourselves

It is at that moment that we realize that the heavily redacted Life story that we prefer to share is not the one that inspires others.  What inspires others is the Life story that takes as much courage to share as it does to experience.

Stories like Lila’s …….

…. and stories like your own.

I think we need more authors like Lila Z Rose who have the courage to expose their raw, authentic Life in stories that we can laugh at, cry with and learn from.

I also think that when we share our lives as this author does, that we discover we don’t need to be told by others what makes up our individual beauty, talents and strengths.   Our gifts and experiences will be laid bare on the table for ourselves and others to marvel at, to embrace and to celebrate.

What do you think?

In service and servanthood,

Harry

Monday, July 15, 2013

New Thinking–No Guarantees For Old Problems

Have you ever wondered why, with the number of experts in the areas of positive thinking, goal setting, life transformation and the like, that the world hasn’t figured out how to heal itself of the many difficulties that it faces?

In fact, with the sky-high sales of self-help books, you would think that we should be walking around in a state of permanent euphoria and success and yet despite the number of experts in the self-help space, many people struggle.

Even within the circles of business, many organizations continue to struggle despite their adoption of the latest tools, best practices, frameworks, methodologies and the like that promise that their results are about to become amazing.

Within my industry, despite the incredible plethora of tools and best practices, many clients struggle with projects that are running later and more over-budget than ever despite assurances that such difficulties will disappear with the adoption of the process du jour.

I’m not saying that the words of advice of experts in these and other areas can’t add value nor am I saying that new processes, best practices or methodologies are inherently flawed.

In fact, the positive results that come from embracing new knowledge, ideas, tools, best practices and the like is critical to success and one should strive to embrace a mindset of constant knowledge acquisition and the application of said knowledge.

However, I am suggesting that the promoters of such things are either deliberately or accidentally not telling the consumers of their products and services two critical things:

1. Every human being and organization has their own unique set of circumstances in addition to the commonalities that bind us and for this reason, there is no one-size-fits-all solution.  Anyone who believes that their offering solves every unique situation is deluded.

2. In order to layer new thought processes, belief structures and behaviors into human or corporate brains, old thought processes, belief structures and behaviors must be removed, nullified or retasked into something positive.

After all, if we didn’t have processes that were incomplete or incorrect, then we wouldn’t need to be learning how to do things better, would we?  If such is the case, how will layering more ideas on top of broken ones magically produce a positive result?

It’s like training someone how to be a competitive runner while ignoring the fact that the runner likes to tow a 100-pound anchor behind them.  All the great techniques in the world in the areas of breathing, energy conservation, eating habits, training, positive visualization and the like will still not power the runner to become a winner in his / her sport.

In fact, I would posit that such training will only frustrate the runner, since they now know what they need to do to win but they don’t know what’s holding them back and because the mystery remains, they move from one trainer to another, hoping to finally stumble on success.

They make the trainers wealthy while the solution to their problem continues to elude and frustrate them.

It would be like seeing your favorite dish inside a glass case – tantalizingly close but permanently out of reach.

So the next time someone promises you amazing success personally or professionally by offering to sell you a new process, methodology, way of thinking or something similar in ignorance of understanding the “anchor” that prompted you to ask for help, ask them this:

If you don’t know what was holding me back or preventing me from making progress, how do you know that implementing your “cure” without effectively diagnosing my “disease” will propel me to new heights of success?

Layering on more stuff doesn’t solve anything.

In fact, it merely hides the problem deeper and deeper under layers of “stuff” until it becomes very difficult, if not impossible, to identify the anchor that is holding you back personally or professionally.

The anchor that prompted you to ask for help in the first place.

That’s why when I see people or organizations loudly trumpeting that they are now on the path to success simply because they have embraced “process x”, I can tell if they will be successful or not, merely by looking to see if they removed or retasked the inhibiting anchor first.

You’ve seen these people also.  They are the ones who tell you that this time they have finally discovered the secret to success, based on book x, technology y, etc. but you don’t have the heart to tell them that this is at least the n’th time they have told you this over the years and you don’t see any reason why this time will be any different than any of the others.

Do you know what your anchors are and their impact on your results personally or professionally?

Have you appropriately addressed or removed them?

Are you sure?

How do you know?

In service and servanthood,

Harry

Addendum – July 15, 2013

For the people who wrote me insisting that brute-forcing a way through the “weight of an anchor” is the best way to earn success and to develop one’s character and persistence, such actions usually take a lot more time, energy, money and pain then removing the anchor in the first place. :-) 

While it is true that this approach may occasionally be necessary, for people who routinely and consistently brute-force their way through everything, we usually label such people as “stubborn” (or something else).

It’s like suggesting that intentionally breaking one’s arm is the best way to learn about the pain that results.  I’d rather avoid breaking my arm in the first place and take someone else’s word that it hurts (learning from their experience). :-)

Monday, August 20, 2012

If We Are Not Growing, Then We Are Dying

Most parents agree that if their child’s development, whether it be physically, emotionally or intellectually, did not advance as hoped or considered “normal”, then they would grow concerned and would seek out an expert to help understand why and to outline a plan of corrective action if possible.

I find it intriguing that as we progress to adulthood that we don’t hold ourselves to a similar standard of development.

I would think that if we are not constantly attempting to improve ourselves intellectually, emotionally, physically, spiritually and collaboratively then alarm bells should be sounding off that our development is off track and needs to be reviewed with an eye towards improving our results.

But for some reason, our standards are lowered once a child has made the safe passage to adulthood.

I wonder why.

After all, our ability to be impactful is often much more significant when we are adults and in a world with ever increasing needs and demands, the call for us to be the best we can be is stronger than ever.

The only way this can be accomplished is to make sure that we are growing in as many areas of our Life as possible.

The upside with this as an adult is that we have much more control over our lives then we did as children.

Unfortunately, having more control over our lives is also a downside if we are not fully engaged in being the best that we can be.

In business, we say that if our business is not growing then it is dying.

How many of us can say that we are growing daily (outside of just weight gain)?

Equally important, how many of us are also helping others to grow personally and professionally to the best of our ability (and theirs)?

How do you know?

If not, what’s holding you back?

In service and servanthood,

Harry